Terms & Conditions
How we handle your enquiries and our booking arrangements.
Request a quote →Quote requests and booking confirmation
Submitting an enquiry does not confirm a booking. A booking is confirmed only after we communicate acceptance of the journey, vehicle availability, pickup details and fare arrangements.
Fares and changes
Quoted fares depend on the journey details supplied. Changes to pickup, destination, passenger count, luggage, waiting time, tolls or additional stops may affect the fare. Any applicable fees should be confirmed before travel.
Passenger and accessibility requirements
Maximum passenger capacity is up to 11, subject to vehicle configuration and luggage. Wheelchair-accessible transport must be arranged in advance and suitability confirmed.
Cancellation and delays
Contact us promptly if your plans change. Any cancellation or waiting charges must be communicated as part of the booking arrangements. Airport delays should be reported where possible.
Contact
For booking questions, call 0455 112 316 or email info@maxigovictoria.com.au.
Last updated: 6 November 2026. These terms require business and legal review before launch.